Shipping policy
Shipping Policy
Thank you for shopping with JURÉA.
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays are processed on the next business day.
Shipping Destinations
We currently ship to Lithuania, all European Union countries, the United Kingdom, the United States, Canada, Australia, and selected international destinations. We do not ship to russia or belarus.
Shipping Times
Estimated standard delivery times:
- Lithuania: 2-3 business days
- European Union: 4-7 business days
- United Kingdom: 4-8 business days
- United States & Canada: 7-14 business days
-
Australia & other international destinations: 7-21 business days
Estimated express delivery times
- Lithuania: 1-2 business days
- European Union: 2-4 business days
- United Kingdom: 2-4 business days
- United States & Canada: 3-6 business days
- Australia & other international destinations: 4-8 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address.
Free shipping is available on orders:
- Free shipping over €50 within Lithuania
- Free international shipping over €80
-
Free Express shipping over €100
Shipping costs for smaller orders are calculated at checkout.
Customs & Import Duties
International orders shipped outside the European Union may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact us at hello@jurealine.com and we will be happy to assist you.
Contact
If you have any questions regarding shipping, please contact us at:
JURÉA line
Email: hello@jurealine.com