Frequently Asked Questions

Is your jewelry made from real sterling silver?

Yes. Every JURÉA piece is crafted from genuine 925 sterling silver and finished with premium rhodium plating for enhanced durability, shine and everyday elegance.

Is JURÉA jewelry hypoallergenic?

Yes. Our jewelry is nickel-free and hypoallergenic, making it suitable for most sensitive skin.

Will my jewelry tarnish?

Sterling silver naturally reacts to air and moisture over time. However, our rhodium plating provides additional protection and helps maintain the jewelry's brilliance. Proper care will help preserve its beauty for years.

Does every order include a gift box?

Yes. Every JURÉA order arrives in our signature gift box, carefully prepared for gifting or safekeeping.

Where do you ship from?

All orders are carefully packed and shipped from Lithuania.

Do you ship internationally?

Yes. We proudly ship worldwide.

How long does shipping take?

Orders are dispatched within 1–2 business days.

Estimated standart delivery:

• Lithuania: 2-3 business days
• Europe: 4-7 business days
• International: 7-21 business days

We also offer express shipping at the checkout.

What is your return policy?

Customers within Europe may return eligible items within 14 days of delivery.

Earrings cannot be returned for hygiene reasons unless they arrive damaged or defective.

Do you offer a warranty?

Yes. Every JURÉA piece includes a 2-Year Warranty covering manufacturing defects.

How do I care for my jewelry?

Store your jewelry in its signature gift box, avoid perfumes and lotions, remove it before swimming, and gently clean it with a soft polishing cloth.