Warranty
Every JURÉA piece is created with exceptional attention to detail and carefully inspected before shipping.
To give you complete confidence in your purchase, every order includes a 2-Year Warranty.
What is Covered?
Our warranty covers manufacturing defects including:
- faulty craftsmanship
- defective clasps
- manufacturing faults
- material defects
What is Not Covered?
The warranty does not cover:
- accidental damage
- scratches
- normal wear
- loss
- improper storage
- chemical exposure
- damage caused by perfumes, lotions or swimming
- unauthorized repairs
Warranty Claims
If you believe your jewelry has a manufacturing defect, please contact us at:
Include:
- your order number
- photographs
- description of the issue
We'll review every request individually and respond as quickly as possible.